1) HOW DO I SIGN UP FOR AN ADVENTURE TRIP ?
To sign up for
one of our adventure tours, contact us via the e-mail address:
info@kanutrip.com
We will
mail you the necessary information regarding the trip of your
choice .
For any given trip, the deposit per person is US $ 400 and
should be submitted when you return your completed reservation
form.
Deposits may be made by money order
or cheque in US dollars to our account.
The balance of the trip cost is due 60 days prior to departure
and may be paid in the same manner as above.
If final payment is not received when due, SCHOLZ
ADVENTURE TRAVEL (S.A.T.) reserves the right to treat
the reservation as cancelled.
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2) WHEN WILL I RECEIVE MORE DETAILED
INFORMATION ABOUT MY TRIP SO THAT I CAN START PLANNING ?
Shortly after you make your reservation, you will receive a
Trip Planner including detailed information about arrival and
departure, hotel suggestions, clothing , SAT policies, etc
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3)
WHAT IF I HAVE TO CANCEL MY TRIP ?
Should it unfortunately become necessary
that you have to cancel your trip, your cancellation fee will
be calculated according to the following formula:
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NUMBER OF DAYS BEFORE TRIP :
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CANCELLATION FEE PER PERSON:
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90 or more days
61 - 90 days
30 - 60 days
15 - 29 days
0 - 14 days
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10 % of trip price
25 % of trip price
60 % of trip price
85 % of trip price
NO REFUND |
- THERE IS NO
REFUND FOR ARRIVING LATE OR LEAVING A TRIP EARLY
- SCHOLZ
ADVENTURE TRAVEL RESERVES THE RIGHT TO MAKE ROUTE AND
HOTEL MODIFICATIONS AS NEEDED
- ON THE RARE
OCCASION THAT S.A.T. MUST CANCEL A TRIP, ALL PAYMENTS
RECEIVED TO DATE WILL BE REFUNDED, WHICH CONSTITUTES A
FULL SETTLEMENT. HOWEVER, YOU MAY AVAIL YOURSELF OF THE
OPPORTUNITY TO TRANSFER TO ANY OF OUR OTHER TRIPS WHICH
HAVE OPENINGS
- S.A.T. IS
NOT RESPONSIBLE FOR EXPENSES INCURRED IN THE PREPARATION
FOR ANY CANCELLED TRIPS, SUCH AS AIRLINE TICKETS.
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4)
WHAT ABOUT TRAVEL PROTECTION INSURANCE ?
All travel agents, air lines, and
even most banks offer trip cancellation policies covering trip
cancellation for medical reasons, accidental death, medical
expenses, medical evacuation, and lost baggage.
We strongly recommend that you obtain this type of insurance
coverage since we adhere strictly to our cancellation policy.
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5) HOW WILL I GET TO THE DEPARTURE
POINT FOR THE TRIP ?
Your Trip Planner will contain specific
information on how to get from the air port to our recommended
hotel. We will transport our guests from the hotel to the
departure point(s) and back.
If you arrive by car, your Trip Planner will include
directions to the hotel.
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6) CAN I CHANGE FROM ONE TRIP TO
ANOTHER ONE EVEN THOUGH I HAVE ALREADY MADE A RESERVATION ?
You may transfer from one trip to another up to
91 days before your trip commences, after which time our
cancellation policy applies.
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7) WHAT TYPE OF ACCOMMODATION WILL
THERE BE ON THESE TRIPS ?
Whenever we stay in hotels, standard
accommodations are double occupancy with a private bath.
Single room requests will be filled whenever possible and
single room supplement prices apply. Please note that in
Europe, single rooms are generally not quite as large as
double rooms.
On our canoe trips in northern
Canada, once we leave base camp, we will stay in high quality
tents. We usually place two adults in each four-man tent. The
first night in base camp is usually spent in a cabin, sleeping
three to four people, in order to allow an early start next
morning.
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8)
I AM TRAVELLING ALONE, WHO WILL BE MY ROOMMATE ?
If you request a roommate, we can usually
pair you up with one (of the same gender) . If no roommate is
available, there is no extra charge as long as you sign up 90
days in advance of trip departure. If you sign up less than 90
days before trip departure, a single supplement will apply.
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9)
DO YOU HAVE SPECIAL RATES FOR YOUTHS OR CHILDREN ?
All minors ( under 18 years of age)
must be accompanied by at least one adult. In hotels, when
sharing a room with two adults, youths receive the following
discounts on the trip price
Children 9 - 12 receive a 20% discount, children 13 -16
receive a 10 % discount.
Due to the active nature of our trips, they are not quite
suitable for children younger than nine years of age.
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10)
CAN OUR TEENAGER HAVE HIS/HER OWN ROOM ?
Minors under 18 must share a room
with an adult family member or adult family friend. When such
a roommate is not available, children 16 through 17 years may
have a separate room; the single supplement applies.
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11)
WHAT ARE MY RESPONSIBILITIES AS PARTICIPANT ON ONE OF THESE
TRIPS ?
- You are responsible for
choosing a trip that suits your level of fitness and state
of health. Generally, if you are in good health, none of
our trips should pose any problems for you.
- If you haven't ridden a
bicycle for a while, start training a few months before
the trip. Short trips of about twenty minute duration
several times per week will not only make you feel great
but will also toughen up your backside to ensure a
pleasant experience during your holiday.
- You will provide S.A.T. with
signed release and medical/ personal information forms
prior to trip departure.
- Arrive at the trip departure
point with the clothes and gear recommended in your Trip
Planner.
- Respect laws and customs of
countries visited.
- Follow environmental
guidelines and regulations while on the trip.
- When in natural
surroundings, "Take only pictures, leave only
footprints".
- Follow the trip leader's
directions and respect the rights and privacy of other
trip participants.
- S.A.T reserves the right to
refuse service to anyone at any time prior or during the
trip if in S.A.T.'s opinion, the individual's behaviour is
not compatible with the general enjoyment and well-being
of other trip members.
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12)
WHAT ARE THE LIMITS OF SCHOLZ ADVENTURE TRAVEL'S (S.A.T.)
LIABILITY ?
SCHOLZ ADVENTURE TRAVEL is not liable
for bodily injury or property damage as a result of ( but not
limited to) :
Physical exertion for which a guest is not prepared; forces of
nature; travel by plane, train, auto, boat, bike or other
conveyance or other form of active or adventure travel;
consumption of alcoholic beverages; terrorism; civil unrest;
breakdown of equipment; lack of or limited access to medical
attention in remote locations; and the adequacy of medical
attention once provided.
SCHOLZ ADVENTURE TRAVEL is also not liable for: expenses (such
as for example: transportation, meal, and accommodation costs)
which are not specified as included in the trip cost but may
be required to get to or from a departure point of a trip.
SCHOLZ ADVENTURE TRAVEL reserves the right to make route and
hotel modifications as necessary to improve the quality of a
trip or the comfort and well-being of guests.
SCHOLZ ADVENTURE TRAVEL reserves the right to take
photographic or film records of any of its trips for possible
promotional and/or commercial use.
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